Teach Yourself VISUALLY Salesforce.com ) Author: Justin Davis | Language: English | ISBN:
B00CXHD4LK | Format: EPUB
Teach Yourself VISUALLY Salesforce.com ) Description
An ideal way for visual learners to get up to speed with salesforce.com
Salesforce.com is the global leader in on-demand customer relationship management (CRM) and helps companies all over the world manage their sales, marketing, and customer service and support operations. Packed with full-color screen shots and numbered, step-by-step instructions, this guide shows you everything you need to know to get the most out of Salesforce.com. You'll discover how to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projections based on past performance, and more.
- Explains the latest and most helpful features of the world's most popular customer relationship management (CRM) software - Salesforce.com
- Covers the latest enhancements to Salesforce.com and explains how to choose the right edition of Salesforce.com to suit your business needs
- Walks you through personalizing your system, managing accounts and activities, developing contacts, tracking products, and more
Teach Yourself VISUALLY Salesforce.com is the book visual learners need to get the most from this go-to solution for CRM needs!
- File Size: 17234 KB
- Print Length: 352 pages
- Publisher: Visual; 1 edition (May 20, 2013)
- Sold by: Amazon Digital Services, Inc.
- Language: English
- ASIN: B00CXHD4LK
- Text-to-Speech: Enabled
X-Ray:
- Lending: Enabled
- Amazon Best Sellers Rank: #120,791 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
- #73
in Kindle Store > Kindle eBooks > Computers & Technology > Software > Business
- #73
in Kindle Store > Kindle eBooks > Computers & Technology > Software > Business
I've used Act for over 10 years, in probably 5 different upgrades. I believe that I've reached the limits of Act as a platform (and have concerns over long-term viability of the product), so I am investigating Salesforce.com.
Teach Yourself Visually Salesforce.com has been a good text for me to help evaluate the viability of transitioning from Act to Salesforce, and I have been able to pick up the software very quickly as a result of reviewing the book.
It covers more than enough for a typical user (but it is not overkill).
Pros:
-One of the few books on Salesforce.com out there, and thus one of the few alternatives to (expensive) tutoring
-Well written, very visual in approach
-Easy to follow along and teach yourself
Cons:
-Little on data migration from other platforms
Overall, a good book for anyone new to Salesforce.com or looking to increase their skill set.
By A Customer
I had been using Salesforce.com at a previous job, and latter got a job at a consulting company under the provision that I got certified as and admin, developer and consultant in less than 3 months.
I tried reading a lot of books, but most of them were very hard to follow. This book had pictures, and it made it much easier to go thru each section of the learning.
I ended up getting all 3 certifications, but I only recommend this book for Admin and Developer Certs....or for the person that just wants to learn the software better. Unfortunately the consulting test is geared for 100% experience, and I don't believe it's something you read out of a book (none that I've found).
Read this book over and over, and you'll be surprised how fast you become an expert.
By Adam A.
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